WHERE TO MEET FOR THE TOUR

Brooke Street Pier, Franklin Wharf, Hobart. We now meet at the top of the ramp of the Brooke Street Pier entrance inside the glass doors. Please arrive at 9am, at the latest.

DEPARTURE

Please note, due to our busy schedule on the day, we WILL haul anchor at 9.15am sharp, so please don’t be late, or you will miss the boat! If you miss the departure, refunds cannot be offered. We will return to Lark Cellar Door, 14 Davey St, Hobart (2 mins from Brooke St Pier) at approx 5.30pm.

TICKET PRICE

We offer half day and full day tours. Half Day tours begin from $109pp and Full Day Tours start at $159pp. Please see our individual tour pages for prices.

HOW MANY IN A GROUP

Tours run with a minimum of 4 passengers and a maximum of 11. Please note if there are less than 4 bookings at the time you wish to book, you can still do so. You will be sent a confirmation email as soon as the minimum number of bookings are confirmed and at that point payment for your tour will automatically transact. If there are less than 4 bookings by midday the day prior to your tour, you will be contacted direct by Drink Tasmania and alternative arrangements can be made. You will not be charged for the tour.

GROUP BOOKINGS AND PRIVATE TOURS

Drink Tasmania is now available to accommodate special group bookings and private tours. If you have birthdays, wedding anniversaries, bucks afternoons or staff outings that you would like to discuss please contact us direct on email bookings@drinktasmania.com.au or mobile 0475 000 120 and we will do our best to arrange a custom tour to your needs.

WHAT TO BRING

Tasmanian weather is unpredictable at the best of times, so please bring warm clothes, a jacket and an umbrella if you have one. You may get wet while moving between the vehicle and the venues! Please wear enclosed footwear. Cameras, phones, bags etc, all welcome and can be locked in the vehicle, but please note Drink Tasmania is unable to take responsibility for loss of personal goods while on tour.

DIETARY REQUIREMENTS

Let us know via the booking system or email us ahead of time with your special requirements, so we can arrange substitutions for lunch where possible.

BOOKINGS

Bookings are essential and must be made in advance via our secure online booking system. We accept Mastercard and Visa. For those who prefer over the phone bookings, please call Drink Tasmania direct and we will be happy to make the booking for you. If we are unable to answer the phone at the time, please leave a voicemail message or send an email and we will get back to you as soon as possible. We do recommend you book early as tours are popular during peak season and do sell out. All bookings must be made by midday the day prior to departure.

PAYMENTS

Drink Tasmania requires pre-payment for all tours and events. Payments are accepted by utilisation of the on-line booking system, credit card booking via telephone, or internet transfer. Please contact us to confirm tour availability if you would prefer not to use the on-line booking system. Tour places are not confirmed until payment is processed. Once booking has been made you may choose to make a payment via direct deposit to our account:

Account name: Drink Tasmania,  BSB: 017010 Account: 456624663

CANCELLATION POLICY

Due to a minimum number of passengers required to confirm a tour, once payment has been received, refunds are unavailable for cancellations. However we will gladly reschedule you for another available tour or offer a gift voucher that can be used to book a tour upto 365 days later. Within 48 hours of tour departure, cancellations, refunds or rescheduling are unavailable. If Drink Tasmania must cancel a tour, a full refund will be given to ticket holders.

CONSUMING WITH SAFETY

It is the responsibility of participants to consume with safety according to their individual dietary requirements, including any food allergies or intolerances, or any other health issues. Food substitutions may be available with adequate notice. Please email us if you have any concerns.

RESPONSIBLE SERVICE OF ALCOHOL

Please read our full CONSUMPTION OF ALCOHOL POLICY FOR GUESTS. Drink Tasmania is committed to running tours where participants are both happy and safe. In line with our duty of care to tour participants, Drink Tasmania ensures that alcohol served and consumed on the tour is done so in a responsible way in accordance with the Liquor Licensing Act 1990. 

PRIVACY POLICY

Personal information shared with Drink Tasmania is solely used in the organisation and conduct of the tour and to contact you via email to update you on special events or offers. No information is kept, stored or shared with any other party, or for any other purpose. Please let us know if you would like to be on our mailing list for special events or offers from Drink Tasmania.

PUBLIC LIABILITY INSURANCE

Drink Tasmania holds public liability insurance in its responsibility to both participants and venues. In the event of a claim, all dealings will be managed by our policy holder.

 

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